- Do you have a policy to never, ever hand out keys to prospective tenants?
- Does your standard marketing campaign include high quality digital photography and text that sells the features and benefits of my property?
- Can you provide examples of recent marketing campaigns you have run?
- Do you have detailed, documents systems and procedures in place, and what are they?
- What is your policy on addressing arrears and what is your process for dealing with late rental payments?
- Can I have my rental income disbursed to me weekly, fortnightly or monthly – or is monthly my only option?
- Are you able to provide references and testimonials from satisfied clients?
- How do you manager your rental roll when your property manager/s are sick or on holidays?
Source: Simon Waide, rentalexpresspropertymanagement.com.au