10/12/2012
  1. Do you have a policy to never, ever hand out keys to prospective tenants?
  2. Does your standard marketing campaign include high quality digital photography and text that sells the features and benefits of my property?
  3. Can you provide examples of recent marketing campaigns you have run?
  4. Do you have detailed, documents systems and procedures in place, and what are they?
  5. What is your policy on addressing arrears and what is your process for dealing with late rental payments?
  6. Can I have my rental income disbursed to me weekly, fortnightly or monthly – or is monthly my only option?
  7. Are you able to provide references and testimonials from satisfied clients?
  8. How do you manager your rental roll when your property manager/s are sick or on holidays? 

Source: Simon Waide, rentalexpresspropertymanagement.com.au